COVID-19 VACCINE AVAILABLE AT ALL OFFICES
We now have Pfizer COVID-19 vaccine available at our Eastgate, Batavia, and Loveland locations. Vaccine appointments can be scheduled Monday - Friday, or eligible patients can receive the vaccine when they are in the office for check ups or follow up appointments. We continue to be committed to vaccinating not only our patients, but their eligible family members as well.
Everyone who gets the Pfizer vaccine should receive 2 doses given 21 days apart. You are encouraged to make both appointments when you call to schedule.
All individuals who wish to receive the vaccine in our office will need to provide insurance information when scheduling. If an individual is uninsured, we will request that the Social Security Number and driver's license/state ID number be provided. Demographic and insurance information will be stored in our practice EHR so that any accepted fees for the administration of the vaccine can be billed to your insurance company or HRSA. It will also allow us to send the dates of vaccine administration to the state registry automatically. You will not receive a bill since there is no out of pocket cost to anyone who receives the COVID-19 vaccine.
We also ask that all individuals complete a Prevaccination Screening Form prior to coming to the office for your COVID-19 vaccine appointment. This form can be found here.
The CDC has a webpage with detailed information about the Pfizer COVID-19 vaccine:
As we continue to look for ways to provide safe and appropriate care for our patients during the COVID-19 pandemic, we have decided that it is appropriate for us to expand appointment offerings for ill patients to our Batavia and Loveland locations. Starting May 17, 2021, patients with acute illnesses that are potentially contagious to others can be scheduled during a block of time in the mid to late morning, Monday through Friday.
Patients with non-contagious acute conditions, injuries, or chronic problems will continue to be able to come to any of our 3 offices throughout the day, as well as in the evening and on Saturdays at the Eastgate location.
COVID-19 TESTING FOR CAMP, SCHOOL/COLLEGE, AND TRAVEL
If your child or teen requires COVID-19 testing prior to attending camp or other activities this summer, or if you have a college bound young adult whose school necessitates that a test be done before arriving on campus, or if you have travel plans this summer or in the future where a COVID-19 test is needed, our office can help coordinate or provide testing with the following options:
1. Patients who are up to date on their check ups, can contact the office and request that an order be placed at Cincinnati Children's Hospital. As of now, they still require testing appointments be set up through their call center. Please remember to allow ample time for us to place the order, and for you to be able to schedule and receive the results prior to when they are needed.
2. Patients who are asymptomatic and do not have a history of COVID-19 exposure in the past 14 days can be scheduled with one of the physicians to have the test done at one of our offices. Results are typically available within 24-48 hours. Your insurance will be billed for an office visit for these encounters.
OFFICE PANDEMIC RESPONSE
- Masks are required to enter all of our offices for everyone aged 5 years of age and older
- We also strongly encourage children aged 2-5 years to wear masks
- Be sure the mask is worn over your nose and mouth and secured under your chin!
- We respectfully request that anyone who feels they are unable to wear a mask refrain from accompanying patients into the office
- If this is not possible, adults requesting a mask exemption must bring documentation from a personal physician or other medical provider
If your child has an appointment scheduled to come into the office for a check up, follow up, or immunization only, please review the following questions on the day of the appointment:
- Has the patient or any accompanying adult(s) experienced any of the following symptoms in the last 48 hours: fever (to 100.4 or higher) or chills, frequent cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headaches, new loss of taste or smell, sore throat, nausea, vomiting, or diarrhea?
- Within the past 14 days, has the patient or any accompanying adult(s) been in close physical contact (6 feet or closer for at least 15 minutes) with a person who is known to have laboratory-confirmed COVID-19 or with anyone who has symptoms consistent with COVID-19?
- Is the patient or any accompanying adult(s) isolating or quarantining because of possible exposure to a person with COVID-19 or concerned about being sick with COVID-19?
- Is the patient or any accompanying adult(s) currently waiting on the results of a COVID-19 test?
IF THE ANSWER TO ANY OF THE ABOVE QUESTIONS IS YES, THE APPOINTMENT WILL NEED TO BE RESCHEDULED
My child has COVID-19 symptoms or was exposed to someone with a positive test . . . Now what?
Children with symptoms concerning for COVID-19 or those for which there are concerns or questions after exposure to COVID-19 should be evaluated through an appointment with one of our physicians. Many of these appointments will be via TeleHealth so as to further limit exposures. If necessary, the child will be brought into the office to be evaluated in person.
Even with the COVID-19 pandemic, it is still important to bring your family into the office for check ups and immunizations. Follow up visits are also essential, as are visits with the doctor when you are concerned that one of your children is ill.
- All of our office locations are scheduling well and ill children during different blocks of time during the day as well as in the evening and on Saturdays at Eastgate.
- TeleHealth visits are available for follow up visits for medical conditions such as ADHD, anxiety, and depressions and for ill visits when appropriate
- A confirmation call is placed the day before any scheduled appointment to quicken the check-in process and allow patients to be escorted to an exam room immediately
- All staff members wear masks in the office at all times, as well as other recommended PPE when appropriate
- Per CDC guidelines, high touch surfaces are cleaned with a bleach solution frequently and exam rooms are sanitized after every visit
- Our office is working diligently to keep our patients and staff safe during the COVID-19 pandemic. The following document outlines our enhanced office safety measures.
Free Food Resources:
to find a comprehensive list where you can find free food during this crisis.
for resources to apply for food assistance.